Prerequisites
Before connecting Fireflies, ensure you have:What Data Syncs
From Fireflies to AmpUp
Connect Fireflies
Fireflies uses API key authentication for a straightforward setup process.Generate API Key in Fireflies
Navigate to Integrations in AmpUp
Enter Provider Credentials

- Historical Data Backfill Period: Choose how far back to import (default: 30 days recommended)
- Data syncs automatically every 10 minutes after initial setup
Review Field Mapping

- Required fields: Transcripts, analytics, participants, speakers, summary, duration, dates
- Optional fields: Calendar info, apps preview, and custom fields
Initial Import
Configuration Options
User & Team Filtering
Control which meetings are imported:- Go to Settings → Integrations → Fireflies → Users
- Select specific users or entire teams
- Changes apply to future meetings immediately
Meeting Filters
Customize which meetings to sync:Data Selection
Choose which data types to import:Historical Import Range
Select your initial import window:- 30 days - Quick setup, recent meetings
- 90 days - Recommended for most teams
- 6 months - Extended analysis history
- 1 year - Comprehensive historical data
How AmpUp Enhances Fireflies
Personalized Coaching
Winning Behaviors
Meeting Preparation
Skill Development
Sync Status & Troubleshooting
Check Sync Status
View your sync status at Settings → Integrations → Fireflies → Sync Status.Common Issues
Meetings not appearing in AmpUp
Meetings not appearing in AmpUp
- Wait for Fireflies to finish processing (typically 2-10 minutes after meeting ends)
- Verify the meeting meets minimum duration requirements
- Check that the user/team is included in sync settings
- Confirm the meeting had external participants (if filter is enabled)
- Ensure Fireflies bot successfully joined the meeting
Invalid API key error
Invalid API key error
- Verify you copied the complete API key without spaces
- Check that the API key hasn’t been revoked in Fireflies
- Ensure the key was generated from an admin account
- Try generating a new API key and reconnecting
Missing transcripts or summaries
Missing transcripts or summaries
- Transcripts require clear audio - background noise can prevent transcription
- Very short meetings (under 2 minutes) may not be transcribed
- Check your Fireflies plan - free plans have monthly minute limits
- Verify recording was enabled during the meeting
Incomplete analytics data
Incomplete analytics data
- Analytics require the full transcript to be processed
- Some analytics (sentiment, topics) need at least 5 minutes of conversation
- Check that analytics are enabled in your Fireflies settings
Slow initial import
Slow initial import
Fireflies Plan Requirements
Free vs Paid Plans
Disconnect Fireflies
To disconnect the integration:- Go to Settings → Integrations → Fireflies
- Click Disconnect
- Confirm the disconnection
- Go to Settings → Integrations → Fireflies API
- Find your API key and click Revoke
FAQ
How does Fireflies compare to other conversation tools?
How does Fireflies compare to other conversation tools?
Can I connect multiple conversation intelligence tools?
Can I connect multiple conversation intelligence tools?
What platforms does Fireflies support?
What platforms does Fireflies support?
How quickly do new meetings appear in AmpUp?
How quickly do new meetings appear in AmpUp?
Does AmpUp replace Fireflies?
Does AmpUp replace Fireflies?
Can I regenerate my API key?
Can I regenerate my API key?
What happens if I hit my Fireflies minute limit?
What happens if I hit my Fireflies minute limit?
Does Fireflies' 'Talk to Fireflies' feature work with AmpUp?
Does Fireflies' 'Talk to Fireflies' feature work with AmpUp?