> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ampup.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Fireflies

> Connect Fireflies to analyze your meeting recordings with AmpUp

Connect Fireflies.ai to AmpUp to import your meeting recordings, transcripts, and AI-generated insights. AmpUp's AI agents will analyze your sales conversations to provide personalized coaching and help your team close more deals.

## Prerequisites

Before connecting Fireflies, ensure you have:

<Check>Fireflies.ai account with API access</Check>
<Check>Admin permissions to generate API keys in Fireflies</Check>
<Check>AmpUp admin access for your organization</Check>

## What Data Syncs

### From Fireflies to AmpUp

| Data Type               | Description                                                     |
| ----------------------- | --------------------------------------------------------------- |
| **Meeting Transcripts** | Full conversation transcripts with speaker identification       |
| **Meeting Recordings**  | Audio/video recordings from Zoom, Google Meet, Teams, and more  |
| **AI Summaries**        | Fireflies-generated meeting summaries and key insights          |
| **Action Items**        | Tasks and next steps automatically extracted from conversations |
| **Bites**               | Important soundbites and highlights from meetings               |
| **Analytics**           | Talk time, sentiment, topics discussed, and engagement metrics  |
| **Meeting Metadata**    | Duration, date, title, platform, participants                   |
| **User & Team Data**    | Team structure and member information                           |

<Info>
  AmpUp imports transcripts and analytics from the last 90 days during initial sync. New meetings sync automatically in real-time.
</Info>

## Connect Fireflies

Fireflies uses API key authentication for a straightforward setup process.

<Steps>
  <Step title="Generate API Key in Fireflies">
    Log into your Fireflies.ai account and navigate to **Settings** → **Integrations** → **Fireflies API**.

    Click **Generate API Key** and copy the key.

    <Warning>
      Store your API key securely - it provides full access to your Fireflies data. You'll need this to connect to AmpUp.
    </Warning>
  </Step>

  <Step title="Navigate to Integrations in AmpUp">
    In AmpUp, go to **Settings** → **Integrations** → **Fireflies**.
  </Step>

  <Step title="Enter Provider Credentials">
    Click **Connect Fireflies**. AmpUp will prompt you to enter the **API Key** you generated from Fireflies. AmpUp securely stores this credential and uses it to access your Fireflies data.

    Configure your integration preferences:

    <Frame caption="Fireflies Configuration">
      <img src="https://mintcdn.com/ampup/oHYG6qRFWLrP6Oqu/images/integrations/fireflies-config.png?fit=max&auto=format&n=oHYG6qRFWLrP6Oqu&q=85&s=1895be0b87e53ffa864ec92191b1be86" alt="Configure Fireflies Integration dialog showing historical data backfill options" width="3020" height="1396" data-path="images/integrations/fireflies-config.png" />
    </Frame>

    * **Historical Data Backfill Period**: Choose how far back to import (default: 30 days recommended)
    * Data syncs automatically every 10 minutes after initial setup

    Click **Continue to Configure Fireflies** to proceed.
  </Step>

  <Step title="Review Field Mapping">
    Review which Fireflies data fields will sync to AmpUp:

    <Frame caption="Fireflies Field Mapping">
      <img src="https://mintcdn.com/ampup/oHYG6qRFWLrP6Oqu/images/integrations/fireflies-field-mapping.png?fit=max&auto=format&n=oHYG6qRFWLrP6Oqu&q=85&s=729c08ae77ba24d7f52158c48eb559db" alt="Fireflies field mapping showing transcripts and data fields" width="3016" height="1440" data-path="images/integrations/fireflies-field-mapping.png" />
    </Frame>

    The integration syncs:

    * **Required fields**: Transcripts, analytics, participants, speakers, summary, duration, dates
    * **Optional fields**: Calendar info, apps preview, and custom fields

    Click **Install** to complete the connection.
  </Step>

  <Step title="Initial Import">
    AmpUp will begin importing your Fireflies data. This typically takes 1-4 hours depending on your meeting volume.
  </Step>
</Steps>

## Configuration Options

### User & Team Filtering

Control which meetings are imported:

1. Go to **Settings** → **Integrations** → **Fireflies** → **Users**
2. Select specific users or entire teams
3. Changes apply to future meetings immediately

### Meeting Filters

Customize which meetings to sync:

| Filter                    | Default                              |
| ------------------------- | ------------------------------------ |
| **Minimum Duration**      | 5 minutes                            |
| **External Participants** | Required (internal-only excluded)    |
| **Meeting Type**          | All scheduled and instant meetings   |
| **Platforms**             | All (Zoom, Meet, Teams, Webex, etc.) |

### Data Selection

Choose which data types to import:

| Data Type       | Import        | Use Case                       |
| --------------- | ------------- | ------------------------------ |
| **Transcripts** | ✅ Required    | Core conversation analysis     |
| **Summaries**   | ✅ Recommended | Quick context for coaches      |
| **Bites**       | ✅ Recommended | Key moment identification      |
| **Analytics**   | ✅ Recommended | Talk ratio, engagement metrics |
| **Recordings**  | Optional      | Full audio/video playback      |

### Historical Import Range

Select your initial import window:

* **30 days** - Quick setup, recent meetings
* **90 days** - Recommended for most teams
* **6 months** - Extended analysis history
* **1 year** - Comprehensive historical data

## How AmpUp Enhances Fireflies

<CardGroup cols={2}>
  <Card title="Personalized Coaching" icon="user-graduate">
    AmpUp builds on Fireflies' analytics to deliver rep-specific coaching that addresses each seller's unique strengths and gaps.
  </Card>

  <Card title="Winning Behaviors" icon="trophy">
    Identify patterns across your top performers' conversations and scale those behaviors to the entire team.
  </Card>

  <Card title="Meeting Preparation" icon="calendar-check">
    Alex uses historical transcript data to prepare reps with account context and strategic talking points.
  </Card>

  <Card title="Skill Development" icon="dumbbell">
    Maya creates targeted roleplay scenarios based on real objections and questions from your Fireflies recordings.
  </Card>
</CardGroup>

## Sync Status & Troubleshooting

### Check Sync Status

View your sync status at **Settings** → **Integrations** → **Fireflies** → **Sync Status**.

| Status           | Meaning                            |
| ---------------- | ---------------------------------- |
| ✅ **Connected**  | Integration is active and syncing  |
| 🔄 **Importing** | Historical data import in progress |
| ✅ **Real-time**  | Live sync enabled                  |
| ⚠️ **Delayed**   | Processing backlog                 |
| ❌ **Error**      | Connection issue - verify API key  |

### Common Issues

<AccordionGroup>
  <Accordion title="Meetings not appearing in AmpUp">
    * Wait for Fireflies to finish processing (typically 2-10 minutes after meeting ends)
    * Verify the meeting meets minimum duration requirements
    * Check that the user/team is included in sync settings
    * Confirm the meeting had external participants (if filter is enabled)
    * Ensure Fireflies bot successfully joined the meeting
  </Accordion>

  <Accordion title="Invalid API key error">
    * Verify you copied the complete API key without spaces
    * Check that the API key hasn't been revoked in Fireflies
    * Ensure the key was generated from an admin account
    * Try generating a new API key and reconnecting
  </Accordion>

  <Accordion title="Missing transcripts or summaries">
    * Transcripts require clear audio - background noise can prevent transcription
    * Very short meetings (under 2 minutes) may not be transcribed
    * Check your Fireflies plan - free plans have monthly minute limits
    * Verify recording was enabled during the meeting
  </Accordion>

  <Accordion title="Incomplete analytics data">
    * Analytics require the full transcript to be processed
    * Some analytics (sentiment, topics) need at least 5 minutes of conversation
    * Check that analytics are enabled in your Fireflies settings
  </Accordion>

  <Accordion title="Slow initial import">
    Large meeting libraries take time to import. AmpUp processes meetings chronologically, starting with the most recent to provide value quickly.
  </Accordion>
</AccordionGroup>

## Fireflies Plan Requirements

### Free vs Paid Plans

| Feature             | Free (800 min/month) | Pro       | Business  | Enterprise |
| ------------------- | -------------------- | --------- | --------- | ---------- |
| **Transcription**   | 800 min/month        | Unlimited | Unlimited | Unlimited  |
| **Storage**         | Limited              | Unlimited | Unlimited | Unlimited  |
| **AI Summaries**    | ✅                    | ✅         | ✅         | ✅          |
| **CRM Integration** | ✅                    | ✅         | ✅         | ✅          |
| **Analytics**       | Basic                | Advanced  | Advanced  | Advanced   |
| **API Access**      | ✅                    | ✅         | ✅         | ✅          |

<Info>
  All Fireflies plans include API access. However, free plans have monthly transcription limits that may affect data availability in AmpUp.
</Info>

## Disconnect Fireflies

To disconnect the integration:

1. Go to **Settings** → **Integrations** → **Fireflies**
2. Click **Disconnect**
3. Confirm the disconnection

<Warning>
  Disconnecting stops new meetings from syncing. Previously imported data remains in AmpUp unless you request deletion.
</Warning>

You can also revoke the API key in Fireflies:

1. Go to **Settings** → **Integrations** → **Fireflies API**
2. Find your API key and click **Revoke**

## FAQ

<AccordionGroup>
  <Accordion title="How does Fireflies compare to other conversation tools?">
    Fireflies is one of the most popular AI meeting assistants with 20M+ users and a generous free tier (800 min/month). It works alongside enterprise tools like Gong and Clari Copilot. AmpUp adds personalized coaching on top of any conversation intelligence platform.
  </Accordion>

  <Accordion title="Can I connect multiple conversation intelligence tools?">
    Yes, but we recommend connecting only one to avoid duplicate meetings and confusion. AmpUp deduplicates based on meeting time and participants, but using a single source is cleaner.
  </Accordion>

  <Accordion title="What platforms does Fireflies support?">
    Fireflies works with Zoom, Google Meet, Microsoft Teams, Webex, RingCentral, Aircall, and many other platforms. Any platform Fireflies can join, AmpUp can analyze.
  </Accordion>

  <Accordion title="How quickly do new meetings appear in AmpUp?">
    New meetings typically appear within 15-30 minutes. Fireflies processes most meetings within 2-10 minutes of the call ending, then AmpUp imports the data.
  </Accordion>

  <Accordion title="Does AmpUp replace Fireflies?">
    No. Fireflies continues to record, transcribe, and summarize your meetings. AmpUp adds a coaching layer by analyzing those conversations to provide personalized feedback and training for your sales reps.
  </Accordion>

  <Accordion title="Can I regenerate my API key?">
    Yes. Generate a new API key in Fireflies settings, then update it in AmpUp's integration settings. The old key will stop working once revoked.
  </Accordion>

  <Accordion title="What happens if I hit my Fireflies minute limit?">
    If you hit your monthly transcription limit on a free plan, new meetings won't be transcribed until the next billing cycle. Consider upgrading to a paid Fireflies plan for unlimited transcription.
  </Accordion>

  <Accordion title="Does Fireflies' 'Talk to Fireflies' feature work with AmpUp?">
    Fireflies' Perplexity-powered search feature is separate from the transcription data that syncs to AmpUp. AmpUp focuses on the core transcript and analytics data for coaching purposes.
  </Accordion>
</AccordionGroup>